Since it’s the end of year I thought it would be interested to look back at some of the most popular blog posts (as viewed and shared by all of you). Before I get to that though I want to sincerely thank all of you for reading this blog, for sharing my stuff, and for commenting and being a part of this community that we have all created. It means a lot to have your support and although we may not always agree on everything, I like to think that we still learn a lot from each other and contribute information that benefits all of us collectively. 2011 should be a exciting year for all of us and I hope that we continue this journey we started together throughout 2011 and beyond. If you find the information here valuable and useful then please share it with your friends and colleagues, let’s try to grow the community even more in 2011. Here are the most popular posts according to all of you 🙂
A collection of 50+ enterprise 2.0 case studies and examples– I wasn’t able to find a large collection of E2.0 and collaboration case studies online so I aggregated all the one’s I did find and put them together for easy reference
Trends for companies searching for a social media “something”– A quick visual look which scans the job descriptions of job postings to see what companies are looking for as it pertains to “social.”
The many faces of Social CRM– Social CRM has been visualized quite differently by many people so I decided to take the images I found online and aggregate them to show multiple perspectives on the same topic.
Here’s to you, the social media manager!– A little salute and thank you to the social media managers of the world.
An open letter to CRM and social media people– Social CRM is oftentimes discussed as being social media plus CRM but there’s been a bit of arguing between the two camps which I think is unnecessary, there is a lot that everyone can learn from each other, this is my plea to do so.
The evolution of CRM to social CRM– A visual look at how CRM evolved into social CRM.
Social media vs social CRM vs social business vs enterprise 2.0– With so many terms and definitions floating around the web it really becomes hard to differentiate and understand what is what, here’s my attempt to clarify things.
What is social CRM: an introduction (technically from the very end of 2009)- Yes, technically this is from 2009 but it was still a very popular post and worthy of mention here. It’s my attempt to help introduce and clarify the topic of social CRM.
Traffic on this blog has skyrocketed during 2010 as have the amount of conversations and community activity thanks to all of you. I want to see how we can do even more in the next year! In 2011 I’m going to officially start the email newsletter portion of the site as well as continue to explore more of the social business topics that you are interested in. I always welcome your suggestions and I’m going to focus on utilizing polls a bit more to get a good understanding of what it is you want to see here.
Happy new year everyone and thanks so much for reading and interacting!
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