Are You Letting Your Customers Know that You Still Exist? |

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Endorsed by the Chairman of KPMG, CEO of Whirlpool, CEO of Intuit, CEO of SAP, Gary Hamel & others!

Are You Letting Your Customers Know that You Still Exist?

Posted by on March 4, 2009

I recently wrote a guest post for Jason Baer from Convince and Convert.  The topic of the post was how to embrace your customers through social media.  In the post I discuss how easy it is to lose sight of your customers as your social media campaigns expand.  I also provided a few tips that will help keep organizations keep their customers on the radar at all times.  Social media is a never ending dynamic project, actually it’s a part of business.  Here’s a snippet of the guest post:

“When you get involved in social media, there are a lot of things you need to think of and oversee, everything from strategy to implementation to community management. However, as time goes on and as a social media presence begins to grow it’s easy to lose focus on the consumers.

Making a consumer feel like they are a part of the community is hard. Making a consumer feel like they are getting drowned out amongst the crowd is easy. So as an organization what are some of the things you can do to let your users/customers/readers know that you are still there? Well, I’m glad you asked…”

To read the full post please visit Jason Baer’s blog and make sure you follow him on twitter, he’s a smart cat.

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